Delete your data

How to request deletion

1. Open Spellfolk and go to Settings. At the bottom you will see Account followed by your anonymous account id. Copy or note it down.
2. Email support@spellfolk.com with the subject "Spellfolk data deletion" and include that account id.
3. We confirm by email and delete the data within 30 days.

Spellfolk has no sign-in, so the account id is the only way we can find your data. If you have already deleted the app and lost the id, send us a purchase receipt reference instead and we will look it up.

What we delete

• Your anonymous account and its account id
• Your saved game (progress, coins, power-ups, streaks)
• Your leaderboard entries and display name
• Gameplay analytics events linked to your account
• Your push notification token and notification settings

What we keep, and for how long

• Purchase and subscription transaction records, which we must keep for accounting, tax and refund handling. We keep them for up to 7 years, then delete them.
• Aggregated statistics that no longer identify you, such as daily player counts.

Payments are handled by Apple or Google, and their records are covered by their own policies. Advertising partners (Unity/ironSource and its partners) hold advertising identifiers under their own policies. You can reset or turn off your advertising ID in your phone's settings (iPhone: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads).

Deleting the app from your phone removes the data stored on the phone itself. Deleting it does not cancel a subscription. Cancel in the App Store or Google Play first.

Questions

See the Privacy Policy or email support@spellfolk.com.